Services

 

·Leadership and Performance Development

·Critical Incident and Continuity Planning

·Communications

 



 

Leadership and Performance Development

Chiltington Associates works closely with clients to understand their organisational culture and objectives and to help them develop an effective approach to their leadership and performance needs.

We provide training for individuals and senior teams and have particular expertise in supporting clients to set and achieve challenging personal development objectives that will improve their performance and that of those they lead.

We have extensive experience in working with top teams to face the challenges of performance and problem solving and to succeed in developing meaningful and measurable outcomes.

 

  • Psychometric evaluation

Our associates are trained and licensed in a wide range of psychometric tools that can be used for personal or team development needs. These instruments can also be used within other training programmes to aid learning and reflection.


 

Critical Incident and Continuity Planning

We can work with you to ensure that your organisation is equipped to handle any crisis or unexpected incident that threatens the continuity of your operations and has the potential to damage your organisation’s reputation and credibility.

We can provide you with expert advice that will help you respond professionally and effectively to any crisis and safeguard the future of your business.

Our services include:

  • Contingency planning

We can review and test your contingency plans and have the full resources, experience and skill to ensure your organisation is properly prepared and trained to effectively deliver your contingency plans.

 

  • Crisis / critical incident management

Should the worst happen, our associates have many years’ experience of supporting senior teams in the public and voluntary sector to manage critical incidents. Those involved in managing these training programmes are highly trained and are members of appropriate professional bodies.

We also offer a 24-hour media management service to support you through any crisis.


 

Communications

We are skilled at providing one-to-one and group training and coaching for both professional and general audiences to maximise the effectiveness of communication within your organisation.

We can help you improve service delivery, enhance your customers’ experience of your products or services, and increase staff satisfaction levels.

 

  • Staff appraisal systems

Many of our associates have extensive HR experience and are skilled at developing and using staff appraisal systems for diverse workforces, comprising performance and developmental elements.

 

  • Diversity training

Our associates are very experienced and skilled in managing diversity issues in the workplace and delivering diversity training programmes.

 

  • Communications strategy

Working in partnership with Point Clear Public Relations, Chiltington Associates Ltd can ensure that your organisation is communicating effectively with all its internal and external audiences. We provide communications strategy, planning and implementation including media relations, electronic communications, event management and publications.